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10 Best AI Sales Calls Tools & Software in 2025 [Reviewed]

Are you looking for the best AI sales call software on the market? Here are top 10 tools that we shortlisted.

Time to read

Posted on

May 24, 2025

Alan Zhao

Head of Marketing

10 Best AI Sales Calls Tools & Software in 2025 [Reviewed]
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AI is changing the way sales calls happen in 2025 at lightning speed.

Instead of scattered notes, awkward silences, or missed opportunities, reps now show up with smart AI sales calls tools that listen, summarize, and even coach in real time.

From live call analysis to automatic follow-ups, AI sales call tools are giving revenue teams a serious edge by:

  • Boosting close rates.
  • Shortening sales cycles.
  • Freeing reps to focus on relationships instead of administrative tasks.

But with dozens of new tools on the market, how do you know which ones are actually worth your team’s time (and budget)?

By doing thorough research, going through each platform’s features and pros and cons, and singling out the best-performing tools, which is exactly what I did so you wouldn’t have to.

In this guide, I’ll break down the 10 best AI sales call tools and software in 2025, focusing on what they do, who they’re for, and why they matter, so you can find the right fit to power your next conversation.

Key benefits of using AI sales call tools and software

AI sales call tools aren’t just about saving time.

They’re about closing smarter, coaching faster, and scaling conversations that convert. 

Here are the biggest advantages teams are seeing in 2025 that make for enough of a reason for anyone to start implementing them in their sales operations.

1. Better call preparation

AI tools can surface key intel, like past interactions, company insights, or decision-maker details, before the call even starts. 

That means reps go in confident and context-aware, knowing exactly what to say and how to present it.

2. Real-time support during calls

Whether it’s objection handling prompts or live talk ratio tracking, real-time insights help reps adjust on the fly and keep calls on track.

This means no more awkward silences, stutters, or messed-up objection handling.

3. Less manual follow-up work

No more scrambling to write down next steps. 

Some tools offer auto-summaries and CRM sync, cutting down admin time and ensuring nothing falls through the cracks.

4. Faster onboarding 

New reps learn by doing, with AI significantly speeding up the process by giving them coaching and feedback after every call. 

That shortens ramp time and helps teams hit quota sooner.

5. Improved consistency across teams

AI ensures every call is tracked, measured, and improved. 

You get a repeatable process instead of guesswork and more reliable pipeline coverage.

6. Data-driven coaching

Rather than anecdotal feedback, managers can coach based on real patterns and performance trends. 

That means more targeted support and better rep outcomes.

What are the best AI sales call tools and software in 2025?

Here are the 10 best AI sales call tools & software on the market after evaluating 30+ tools:

  1. Warmly: AI-driven agents that detect buying signals and initiate outreach on your behalf, looping in human reps when the time is right.
  2. Gong: Provides conversational intelligence by analyzing sales calls to deliver insights that improve team performance and close rates.
  3. Clari: Uses AI to provide real-time coaching and insights, offering instant visibility into sales calls and potential risks.
  4. Synthflow AI: Offers customizable AI voice agents that handle both inbound and outbound calls, automating tasks like lead qualification, appointment scheduling, and customer support.
  5. Avoma: An all-in-one AI meeting assistant that automates note-taking, call transcription, and provides conversation intelligence to enhance sales productivity.
  6. Docket: Acts as an AI sales engineer, providing real-time technical support during sales calls.
  7. Otter.ai: Introduces AI meeting agents that transcribe, summarize, and provide actionable insights from sales meetings.
  8. Uniphore: Delivers real-time AI assistance during calls, analyzing customer emotions and intent to guide sales conversations.
  9. Fireflies.ai: Automates transcription and sales calls analysis for better informed follow-ups and insights.
  10. Alta: Provides AI agents that automate prospecting, research, outreach, and meeting scheduling, integrating seamlessly with various business tools.

1. Warmly

Best for: Real-time AI-driven lead engagement and conversion through personalized interactions.

Who is it for: B2B sales and marketing teams aiming to identify, engage, and convert high-intent leads efficiently.

Warmly is an AI-powered sales platform built to help B2B teams identify high-intent leads, engage them in real time, and convert them into pipeline without the usual guesswork.

From instant video chats to personalized outreach and AI-powered SDR agents, Warmly acts as a full-stack co-pilot that makes your team faster, smarter, and more human.

Let’s get a closer look at some of its key features.

Feature #1: Warm Video Call

Warmly’s Warm Video Call feature is built for one thing: helping sales teams connect with high-intent leads at the exact right moment - when interest is fresh and timing is critical.

Here’s how it works.

Once a warm lead lands on your website, instead of letting them go cold, Warmly’s AI Chat engages them in a personalized, relevant way bound to resonate with them. 

At the same time, Warmly’s AI Copilot agents monitor and analyze leads’ behavior in real-time, looking for signs of high intent and readiness to convert.

Once the Copilot detects an ICP-matching lead engaging with Warmly’s AI-driven chatbot on your website in a meaningful way, it instantly loops in human reps, enabling them to take over the conversation.

And the best part is that it doesn’t stop at chat. 

With one seamless click, Warmly transitions warm conversations into face-to-face video calls, making it easier for reps to build trust, answer questions, and move the deal forward while the lead is still hot.

And all that without leaving Warmly’s dashboard or juggling multiple tools.

The result? 

More genuine human connections, better-qualified pipeline, and a dramatically higher chance of turning site visitors into booked meetings.

You can try Warmly’s Warm Video Call feature here:

Feature #2: AI Copilot

Personalized outreach works - but not if it takes hours of manual research for every lead. 

That’s where Warmly’s AI Copilot comes in.

In addition to looping reps in warm chats, the Copilot also:

  1. Surfaces the right accounts.
  2. Explains why they’re a good fit.
  3. Suggests tailored messaging that’s relevant to each buyer’s context (e.g., depending on whether they’re a returning website visitor or part of a new outbound sequence, etc.).

It pulls insights from real-time behavior, CRM data, firmographics, and intent signals to ensure every touchpoint feels relevant, timely, and authentic. 

This provides reps with tons of extra help before the sales call actually happens, equipping them with all the information they need to be convincing and confident.

As a result, with Warmly’s AI Copilot, reps don’t just reach out faster - they show up smarter. 

And that means less spam, more real conversations, and better outcomes across the board.

Feature #3: AI SDR

While the AI Copilot helps your team reach out with confidence, Warmly’s AI SDR takes it even further by doing the groundwork for you and warming leads up before your reps even step in.

Operating 24/7, Warmly’s agentic SDRs initiate personalized conversations with prospects across email, LinkedIn, and live chat. 

These AI-powered assistants engage new leads the moment they show interest, qualify them based on real-time data, and nurture them with follow-ups designed to keep the momentum going.

Whether it’s a first touch or reactivation of a stale lead, Warmly’s SDRs handle the repetitive (but critical) parts of outbound so your human team can focus on closing, not chasing. 

The result? Massive productivity gains, more qualified meetings booked, and a higher-quality pipeline, making it that much easier for human reps to actually score.

It’s scalable sales development, powered by AI and grounded in real human intent.

Feature #4: Better targeted prospecting

Of course, personalized outreach and automated engagement only work if you’re targeting the right leads to begin with. 

That’s where Warmly’s Agentic Marketing Ops comes in.

Rather than relying on surface-level filters like industry or company size, Warmly uses AI to build a much deeper understanding of your ICP. 

It analyzes traits across your highest-converting accounts - everything from buyer behavior and tech stack to engagement patterns - and then hunts for new leads that match those same characteristics.

This targeting engine connects seamlessly with your CRM to enrich every segment, and constantly monitors real-time signals to identify when prospects are actually showing intent.

Together with Warmly’s AI Copilot and SDRs, this creates an end-to-end system that not only reaches more leads - it reaches the right ones, at the right time, with a message that lands.

That way, once your reps actually reach out via Warm Video Calls or even traditional sales calls, they’ll have much higher chances of actually winning more deals with less friction than ever before.

Pricing

Warmly offers a free forever plan that allows you to reveal up to 500 monthly visitors, set up ICP filters to quickly identify high-quality leads, and automate basic lead routing.

If you need more, there are three tiers to choose from:

  1. Data Only: Starts at $599/mo when billed monthly or $5,000 when billed annually, lets you identify up to 5,000 monthly visitors, first-party intent signals, alerts, and access to Warmly’s B2B prospecting database.
  2. Business: Starts at $19,000/year for up to 10,000 visitors or $45,000/year for up to 75,000 visitors, everything in Data Only, plus third and second-party signals, sales orchestration, AI Chat, and lead routing.
  3. Enterprise: Custom pricing, custom number of visitors, everything in Business, plus custom signals and warm calling.

Pros & Cons

✅ Identifies and engages high-intent leads in real-time.

✅ Instantly transitions conversations from chat to video for stronger, face-to-face rapport.

✅ Real-time signal tracking helps reps prioritize the right leads at the right time, allowing you to beat your competition to the punch.

✅ Eliminates guesswork with AI Copilots that tell reps who to reach, why, and what to say.

✅ 24/7 AI SDRs handle outreach, lead nurturing, and follow-ups, with no human rep needed.

✅ AI identifies your true ICP based on granular intent data and actual behavior, not just firmographics.

✅ Seamless Slack integration keeps reps in the loop the moment a hot lead appears.

✅ Personalized conversations across email, LinkedIn, and live chat automated at scale.

❌ Its most advanced features are available only on the paid plans.

2. Gong

Best for: AI-powered conversation intelligence that transforms sales calls into actionable insights.

Who is it for: Sales teams and managers aiming to enhance performance through data-driven coaching and deal analysis.

Gong is one of the leading revenue intelligence platforms on the market, designed to capture, analyze, and turn every sales interaction into a goldmine of insights. 

By leveraging AI to surface deal risks, highlight coaching opportunities, and track pipeline health, Gong helps sales teams close more deals with less guesswork.

Key features

  • Advanced call recording and transcription - Automatically captures and transcribes sales calls, providing a searchable database for review. 
  • AI-driven coaching - Provides personalized feedback and performance metrics to sales reps, driving targeted improvements.
  • Call Spotlight - Generates concise summaries highlighting key discussion points and actionable next steps from recorded calls. 

Pricing

Gong doesn’t have fixed subscription fees.

Instead, it urges potential users to complete a simple questionnaire and specify their team size and requirements to get a custom quote. 

Pros & Cons

✅ Enhances sales coaching by pinpointing specific areas for improvement based on call analysis. 

✅ Improves forecast accuracy through AI-driven deal insights and predictive analytics.

❌ Some users report delays in call processing and transcription availability.

3. Clari

Best for: AI-powered revenue intelligence that enhances sales call effectiveness and forecasting accuracy.

Who is it for: Sales and revenue teams seeking to improve deal execution, coaching, and pipeline management through actionable insights.

Clari is a revenue intelligence platform that helps sales teams turn every conversation into a clear next step.

With powerful AI-driven insights from sales calls, emails, and CRM data, Clari gives reps and managers real-time visibility into deal health, coaching opportunities, and pipeline risk, so nothing slips through the cracks.

Key features

  • Clari Copilot - Automatically records, transcribes, and summarizes sales calls, providing actionable insights and next steps to improve sales performance. 
  • Groove Dialer - Lets reps make calls directly from their workflow and allows managers to provide live coaching during calls,
  • Smart Deal Summaries - Aggregates emails, call transcripts, and notes into a single AI-curated interface, saving sales reps time on deal reviews. 

Pricing 

Clari doesn’t disclose its price or information about any distinct product packages.

You have to contact its team for a quote.

Pros & Cons

✅ Real-time AI-driven call summaries provide immediate, actionable insights from sales calls.

✅ Seamless Salesforce integration ensures that call data and insights are automatically synced with CRM records.

❌ Adjusting certain features or views often requires assistance from Clari's support team, making on-the-fly customization nearly impossible.

4. Synthflow

Best for: Deploying customizable AI voice agents to automate sales calls and enhance customer interactions.

Who is it for: Sales and support teams seeking to scale outreach and customer service without increasing headcount.

Synthflow AI is a no-code platform that lets you build and deploy AI voice agents to handle sales calls, lead qualification, appointment scheduling, and customer support 24/7. 

Designed to sound human and act fast, Synthflow helps teams scale conversations without growing in size.

Key features

  • No-code AI voice agent builder - Lets you design and deploy AI-powered phone agents without any coding knowledge, streamlining the setup process. 
  • 24/7 multilingual support - Allows you to handle customer interactions around the clock in over 20 languages, ensuring global reach. 
  • Real-time call analytics - Provides access to detailed insights into call performance, helping teams refine strategies and improve outcomes.

Pricing

Synthflow has five pricing plans:

  1. Starter: $29/mo, includes 50 minutes and 5 concurrent calls, real-time booking, human transfer, etc.
  2. Pro: Starts at $450/mo for 2,000 minutes, then $0.13/min, includes everything in Starter, plus workflow builder, team access, more concurrent calls, etc.
  3. Growth: Starts at $900/mo for 4,000 minutes, then $0.12/min, includes everything in Pro, plus more calls and workflows, access to new features, etc.
  4. Agency: $1,400/mo for 6,000 minutes, then $0.12/min, includes everything in Growth, plus more calls and workflows, white labeling, premium support, etc.
  5. Enterprise: Custom, volume-based price, as low as $0.08/min, everything in Agency, plus more advanced security and customization features.

There’s also a 14-day free trial for Pro, Growth, and Agency plans.

Pros & Cons

✅ Lets you quickly and easily deploy AI voice agents without technical expertise. 

✅ High voice quality.

❌ Has a learning curve for more advanced features.

5. Avoma 

Best for: AI-powered meeting automation and sales call intelligence that improves rep productivity and call outcomes.

Who is it for: Sales teams, managers, and revenue leaders who want to streamline post-call workflows and drive performance with real-time insights.

Avoma is an AI meeting assistant and conversation intelligence platform that helps sales teams automate note-taking, extract insights from calls, and deliver personalized coaching.

As a result, reps can focus more on selling and less on manual tasks, with all relevant sales conversations being recorded and analyzed on autopilot.

Key features

  • AI meeting assistant - Automatically records, transcribes, and summarizes sales calls, providing structured notes and action items.
  • Real-time call analysis - Offers live insights during calls, helping reps adapt conversations on the fly.
  • AI call scoring - Evaluates rep performance with AI-generated scores based on customizable criteria.

Pricing

Avoma has three pricing plans:

  1. Startup: $29/user/month, includes automatic video recording, unlimited real-time transcription, unlimited AI summary notes, etc.
  2. Organization: $39/user/month, includes everything in Startup, plus custom AI topics & templates, smart playlist & AI automations, limited conversation intelligence, etc.
  3. Enterprise: $39/user/month with 20 seats minimum, includes everything in Organization, plus designated Success Manager, advanced security, unlimited usage intelligence, etc.

In addition to these plans, Avoma also has three optional add-ons:

  1. Conversation Intelligence: $35/user/mo, includes AI coaching recommendations, AI call scoring, smart trackers, and performance dashboards.
  2. Revenue Intelligence: $35/user/mo, includes AI deal risks, sales methodology tracker, AI win loss analysis, and forecasting.
  3. Lead Router: $25/user/mo, includes advanced routing rules, inbound form qualification, and outbound lead hand-off.

Pros & Cons

✅ Its AI-generated summaries capture all significant points, allowing users to focus on actual meetings instead of note-taking.

✅ Easy to integrate with existing sales tools and workflows.

❌ Transcription accuracy may occasionally be messed up due to poor audio or accents.

6. Docket

Best for: Automating technical sales support and streamlining RFP responses with AI-driven precision.

Who is it for: Sales teams seeking to enhance efficiency and accuracy in technical sales calls and other customer interactions.

Docket is an AI-powered sales enablement platform that acts like a virtual sales engineer, answering technical questions, generating documents, and speeding up RFPs. 

By tapping into its proprietary Sales Knowledge Lake that contains all the info on your product, Docket helps sales teams deliver fast, accurate, and consistent responses without relying on technical staff, making each sales call flow more smoothly.

Key features

  • AI Sales Engineer - Delivers instant, verified answers to complex technical questions, reducing dependency on human sales engineers.
  • Sales Knowledge Lake - Centralizes and continuously updates sales knowledge from various sources, ensuring consistent and accurate information.
  • Enterprise-grade security - Complies with SOC 2 Type II, GDPR, and ISO 27001 standards, ensuring data protection and privacy critical for handling highly sensitive data.

Pricing

Docket doesn’t publish any information regarding its pricing or packages.

You can book a demo to get more details.

Pros & Cons

✅ Reduces technical query response time, providing answers instantly. 

✅ Improves onboarding and training by centralizing sales knowledge. 

❌ May not fully replace the nuanced expertise of human sales engineers in highly complex scenarios.

7. Otter

Best for: Automating sales call transcriptions and generating actionable insights to streamline sales processes.

Who is it for: Sales teams and professionals seeking to improve efficiency and accuracy in capturing and using information from sales calls.

Otter is an AI-powered meeting assistant designed to transcribe, summarize, and extract actionable insights from sales calls in real time. 

With its specialized AI Sales Agent, Otter enhances sales productivity by automating note-taking, CRM updates, and follow-up communications.

Key features

  • Real-time transcription - Provides live transcriptions during meetings, ensuring accurate capture of conversations. 
  • AI Chat - Allows users to query past meetings and generate content like follow-up emails based on them.
  • Extracts sales insights - Highlights critical sales metrics and key points, such as BANT qualifications, during calls. 

Pricing

Otter.ai has four tiers:

  1. Basic: Free forever, provides 300 monthly transcription minutes and max 30 minutes per conversation, lets you import and transcribe 3 audio or video files lifetime per user, and includes essential features.
  2. Pro: $16.99/user/mo, more advanced features and more minutes.
  3. Business: $30/user/mo, everything in Pro, plus more minutes and admin features.
  4. Enterprise: Custom price, everything in Business, plus more advanced security features.

Pros & Cons

✅ Lets you search through transcripts, enabling you to locate specific information quickly.

✅ User-friendly interface.

❌ Sometimes struggles to accurately identify and label speakers, leading to potential confusion in transcripts.

8. Uniphore

Best for: Real-time sales coaching and sentiment analysis to improve customer engagement and sales outcomes.

Who is it for: Sales teams and managers seeking to leverage AI for deeper insights into customer interactions and to enhance sales performance.

Uniphore is a conversational AI platform that enhances sales interactions by analyzing customer sentiment, providing real-time guidance, and automating post-call tasks. 

It has several distinct products that allow you to capture conversations, analyze them, and provide reps with real-time AI agent assistance.

Key features

  • Enterprise recording - Captures conversations in high-quality AI-ready format with built-in audit and filtering capabilities.
  • GenAI-powered conversational intelligence - Analyzes the tone and sentiment of the customer and the agent during conversations, monitors and scores quality on autopilot, and lets you extract insights by simply asking questions in natural language.
  • Real-time AI sales assistant - Guides agents in real-time with next-best actions and automated sales workflows triggered by live intent detection, delivers instant answers during calls, provides coaching tips, etc.

Pricing

Uniphore doesn’t disclose any information regarding its pricing plans.

It’s best to contact its sales team for more details.

Pros & Cons

✅ The platform efficiently generates concise summaries and action items after each call.

✅ Detailed analytics and performance metrics allow managers to provide targeted coaching to sales reps.

❌ Non-transparent pricing.

9. Fireflies

Best for: Automating sales calls transcription, and analysis to extract key insights and action items.

Who is it for: Sales teams that want to gain data-driven insights into sales calls to enhance sales strategies.

Fireflies is an AI meeting assistant that records, transcribes, and analyzes sales calls to surface key insights and action items. 

It helps sales teams streamline follow-ups, improve performance, and focus on closing deals rather than note-taking.

Key features

  • Automatic call recording and transcription - The platform automatically records and transcribes meetings across various conferencing platforms, ensuring accurate documentation of sales calls.
  • AI-powered search - You can quickly search through transcribed conversations to find specific topics, questions, or action items, saving time on manual note review.
  • Analytics dashboard - Provides granular insights into conversation metrics, such as talk-to-listen ratios and meeting participation, helping teams refine their communication approaches

Pricing

Fireflies has a free forever plan with unlimited transcriptions, limited AI summaries, 800 minutes of storage per seat, and access to some of its basic features.

More advanced users can choose from three paid plans:

  • Pro: $18/user/mo, includes everything in Free, plus talk-time analytics, AI apps, etc.
  • Business: $29/user/mo, includes everything in Pro, plus video recording, conversation intelligence, etc.
  • Enterprise: $39/user/mo, includes everything in Business, plus more advanced security and compliance features.

Pros & Cons

✅ User-friendly interface.

✅ Highly accurate transcriptions.

❌ Occasionally experiences delays in joining meetings, potentially missing initial discussions.

10. Alta

Best for: Automating sales calls and prospecting to enhance pipeline generation and sales efficiency.

Who is it for: B2B sales and revenue teams aiming to scale outreach and optimize operations by leveraging autonomous AI agents.

Alta is an AI-powered revenue workforce platform that automates sales calls, prospecting, and revenue operations through specialized agents. 

Its AI agents - Katie (SDR), Alex (Calling), and Luna (RevOps) - work 24/7 to streamline sales processes, allowing teams to focus on closing deals.

Key features

  • AI calling agent (Alex) -  Fully customizable agent that automates outbound and inbound sales calls, scoring leads, booking meetings, and updating CRM systems in real-time. 
  • AI SDR agent (Katie) - Identifies buying signals, researches prospects, and executes personalized multichannel outreach across email, LinkedIn, and calls, preparing prospects for further nurturing.
  • Real-time analytics - Offers comprehensive dashboards to monitor performance metrics, analyze patterns, and optimize strategies.

Pricing

Alta doesn’t have fixed fees.

Instead, its pricing is tailored to each individual user based on their bespoke needs.

To get a custom quote, fill out their website form.

Pros & Cons

✅ High-quality AI-generated voices mimic human voices almost perfectly.

✅ Its AI agents work around the clock, increasing productivity and ensuring no opportunity is missed.

❌ Some users mention it can be difficult to fully customize Alta’s agents to fit specific business needs.

Next steps: Make sure every sales call counts

One thing is clear - the way sales teams approach calls is changing fast. 

With the right AI tools in place, reps aren’t just showing up. They’re showing up informed, supported, and ready to close. 

From real-time insights and automated summaries to full-blown AI agents that handle research and outreach, today’s best platforms both optimize and transform sales calls.

If you're ready to turn conversations into conversions, book a demo with Warmly and see how AI can help your team have smarter, more impactful calls every single time.

Read more

  • AI Lead Scoring: What Is It & How To Do It Right In 2025? - Learn how AI is redefining lead scoring in 2025 with smarter, data-driven prioritization that boosts conversions.
  • AI-Powered Sales Automation: Use Cases, Examples & Software - Explore how AI is automating every stage of the sales cycle with real-world tools and use cases.
  • 10 Best AI Prospecting Tools & Software in 2025 [Reviewed] - Discover the top AI tools that are helping sales teams prospect faster, smarter, and more effectively.
  • How to Use AI in Your Sales and Marketing Tech Stack - A practical guide to integrating AI into your revenue stack to drive smarter campaigns and better pipeline.
  • 10 Best AI Lead Generation Tools for B2B Teams [2025] - See which AI tools are leading the way in generating high-quality B2B leads at scale in 2025.
  • AI in Sales and Marketing: How to Get More Sales? - Uncover how AI is helping teams close more deals by making sales and marketing more personalized and predictive.
  • 10 Best AI Marketing Tools for B2B Teams [2025] - A curated list of the best AI tools powering B2B marketing campaigns, from content to targeting.
  • AI for Sales: Best Tools & Tips [2025] - Find out which AI tools top-performing sales teams are using and how to get the most out of them.
  • 10 Best AI Sales Tools for B2B Teams [2025] - Explore the leading AI platforms that are transforming how B2B sales teams operate and win deals.
  • 10 Best AI Sales Assistants in 2025 [Reviewed] Meet the most advanced AI sales assistants helping reps handle outreach, follow-ups, and more completely autonomously.
  • 10 Best AI SDR Agents to Win More Deals in 2025 - Review the top AI SDRs built to scale prospecting, warm leads, and book meetings while your reps handle selling.
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