As the leading Customer Success platform provider, Gainsight has employees all over the world, supporting customer-centric businesses with key business issues such as customer success, product experience, and revenue optimization to name a few. Their mission to help others build deep and lasting relationships and bring a human element back into this digital space resonates strongly with our own purpose. 

As more and more meetings moved to Zoom, Gainsight solutions architects struggled with balancing back to back meetings, increasing Zoom fatigue from repetitive introductions and developing trust and credibility. To combat these rising challenges, Gainsight introduced Warmly to its workforce and almost instantly saw positive results.